| GAC Sales Handbook (GSH) |
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GSH provides a detailed overview of each part of the Sales Process, and also address the necessary measurements as part of GAC Time.
View the Bill Hill – introduction video
Who the course is for:
The GAC Sales Handbook course is designed for all personnel who are involved in customer facing roles, responsible for improving revenue and building long-term sustainable customer relationships. Overview of Content:
The GAC Sales Handbook (GSH) course will provide participants with techniques to maximise the effort invested in the sales process. Once a business is secured, it is then the responsibility of the business to ensure continued and ongoing profitability of the customer relationship. This course is a logical pre-requisite of the Profitable Customer Relationships (PCR) course. Participants undertaking this course are expected to have successfully completed the Fundamental Selling Skills (FSS) course.
How this course will be taught:
GAC Sales Handbook (GSH) runs for eight weeks and is delivered via our state-of-the-art interactive online Learning Management System.
After doing the GAC Sales Handbook course, I feel that I learned a lot that I was never aware of. It’s just not important for our Sales guys who go out of office to get business, but it’s equally important for people who are working within the organization to understand our internal customers.
The GAC Sales Handbook is a guide on how we can plan our steps towards sales success and achieve it. There is no rocket science material involved-only basic common sense but it's the basics in life that we always take for granted. GAC Sales Handbook should not to be taken for granted. It's a complete package tool towards achieving sales success.
The GAC Sales Handbook is an indispensable guide for me to be able to attain my sales objectives. It is not enough that we have the contacts, connections and the innate ability to sell. More importantly, we need something to guide and tell us if what we are doing is effective because we wouldn’t be able to determine it just by ourselves. The Sales Handbook is just what the doctor ordered for me to be able to successfully implement each and every aspect of the sales process. The Sales Handbook provides a methodical, scientific and effective ways of assessing all aspects of the sales process. We can never go wrong with the Sales Handbook because it is a compilation of the best practices of all GAC companies.
It is not only 'customer service personnel' or 'sales personnel' that have to be service oriented. Everyone in the organisation should keep their eyes and ears open and pass on information. If all employees became more 'service oriented' in their daily work, overall we'd be a more sales driven organisation. By providing excellent service at different levels, customers tend to open up and we gain more information. AND we all know that 'knowledge is power.'
I have found the GSH course to be of great benefit for the understanding of the GAC sales process. I believe all of the content of the course to be relevant to our business and my individual role in the business. I think that the knowledge gained in this course will allow a more strategic and focused approach to the marketing of GAC.The more people who undertake this course the more successful GAC will become as a sales driven organisation and I would recommend it to anyone in a sales or marketing role with GAC. Who to contact
The course is open to all GAC employees and network agent partners. For further information, please This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it , Business Development Manager, GAC Corporate Academy.
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GAC Sales Handbook (GSH) is focused on how we find and secure new profitable business in the GAC World. GAC is evolving itself into a sales-driven organisation. The intention is to improve profitability through stronger business development and good customer relationships. It is clear that GAC people in customer-facing roles must be more skilful in their sales techniques – and have a better knowledge of GAC’s products and services.