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View the Bill Hill – introduction video
Who the course is for:
This course suits any participant who sells GAC products and services. An enrolling participant may be:
as any of those salespeople may not be displaying the must-have, non-negotiable aspects of GAC sales.
Overview of Content:
Fundamental Selling Skills is the first of a three-course portfolio of GAC sales courses. Successful completion of this course would lay a strong foundation for successful adoption of the GAC Sales Handbook and associated templates and techniques, the second course in the sales portfolio. No handbook will ever be effective if the person applying it has gaps in their fundamental sales skills and approach. With those two courses facilitating new customer relationships, the third course, Profitable Customer Relationships allows us to channel any sales efforts into those customers which will maximize our gain and cement our long-term relationships.
How this course will be taught:
Fundamental Selling Skills (FSS) runs for eight weeks and is delivered via our state-of-the-art interactive online Learning Management System.
The course gives me a clear procedure and framework of how to do my day to day job and it has really worked for me right away. A green car company just landed in Los Angeles, and of course the whole industry is approaching them here. Thanks to my learning in this course we got the first shipment - airfreighting a car from Los Angeles to Kuwait! It took me five weeks after my first phone conversation with their logistics manager, she called me at 9:00pm to discuss what she needs. The course is surely applied to my every move right now. I am so happy the energy I got from it. I have printed and posted some notes we have learned from this course on my wall. After this course every sales call I do I use these to guide me. Cherry Wenyu Qian, GAC USA (EMO Trans)
Fundamental selling skills is important for me to better prepare myself for the ever competitive environment out there. All 7 weeks learning have been effective if not sometimes thought provoking and reflect current methods whether or not I could improve my skills and techniques. It will definitely have an impact on how I approach my business and to do better from here. Jimmy Liak, GAC Singapore
For me the entire course as a whole is extremely relevant to my business. It begins with customer being the focal point of the meeting to handling a difficult situation/objection from a potential/existing client. Inter-personal relations are of paramount importance in maritime industry which has been reiterated here as well. Questioning in a meeting is something one must be extremely cautious as you might unknowingly touch upon a sensitive topic and also having the presence of mind to adapt in a meeting as no two customers are alike. Multi-cultural module some very useful real life examples from my course mates and then concluding to GAC being a sales driven organization Kunal Talwar, GAC Singapore
For me, FSS is the foundation of knowledge for any GAC Sales Employees as well as support staff who have regular interactions with our existing or prospective clients. I believe that the course had made me more aware of the company’s objectives and to be more sales driven and productive as well as to be proactive to a more systematic and structured sales approach that can be applied anywhere in GAC world in line with the measurements set by the Management. Eduard Jeffrey C. Ortanez, GAC Qatar (UPS) Who to contact
The course is open to all GAC employees and network agent partners. For further information, please This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it , Business Development Manager, GAC Corporate Academy.
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Fundamental Selling Skills (FSS) builds a basic understanding of the requirements which make any sales effort effective and efficient. Without these fundamentals in place, a customer simply won’t wish to engage with any salesperson or the GAC company. The course content includes the must-have, non-negotiable factors for any sales activity to yield results, the GAC-way.