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Course Directory - 2010 PDF Print
Code Course Name Pre-requisite Strategic Alignment
IGW Introduction to the GAC World -- All GAC Personnel
ITG Information Technology in the GAC World IGW All GAC Personnel
BSC Balanced Scorecard ** BSC Practitioners
CRM Customer Relationship Management ** Sales/Customer Service Personnel
PRB Presentation Bootcamp ** All GAC Personnel
SAO Shipping Agent Operations GSB All GAC Personnel
GLB GAC Logistics Business IGW All GAC Personnel
FFO Freight Forwarding Operations IGW & GLB Logistics
CSE Customer Service Excellence ** Sales/Customer Service Personnel
GSB GAC Shipping Business IGW All GAC Personnel
PAD Process Analysis and Design ** Relevant GAC Personnel
       
** Strongly recommend IGW for powerful outcomes
*** Strongly recommend IGW & GLB for powerful outcomes
 
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